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New Guests 

Please allow some extra time on your first visit to the salon. We appreciate a few extra minutes with you to get to know you better, answer any questions you may have, and go over your service with you. 


We do not recommend color services for anyone under the age of 12 years old without prior consultation. For guests ages 12-17 an adult must be present and consent to the services–either in-person or virtually.

Additional Guests 

Due to limited seating, we kindly ask that you do not bring any additional guests with you unless they are also receiving a service. Our salon is conveniently located in Sunrise Village, which has an Anthem Coffee shop, several restaurants, and additional outdoor seating where your guest can relax and wait while you are getting pampered. 

Late Arrival 

We value both your time and our stylists time. We will make every effort to begin your service on time. We understand arriving late is unavoidable at times. However, if you are more than 10 minutes late to your appointment, you may have to modify your service or reschedule your appointment. We will do our best to accommodate your service within the remaining appointment time if possible. 


We value your time and ask that you respect our time and policies. We respectfully request that you call our front desk team to cancel or reschedule. We request that you give us 48 hours notice for canceling appointments. Any appointments canceled with less than 48 hours notice may result in a required 50% deposit for future appointments. Cancellations with less than 24 hours notice, or no call no shows may result in a full prepayment for future services.